Scheduling Bay

Support

Already running Pacer Production Scheduler? Here's how to reach us if something isn't working right.

Email support

We aim to respond to support requests within 1–2 business days.

hello@schedulingbay.com

Send us a diagnostic report

From the Capacity Gantt inside Business Central, use Download Diagnostic Dump to save a file with your current schedule and the relevant system logs. Attaching it to your support email is the fastest way for us to see exactly what you're seeing.

Contact form

Prefer a form? Use our contact page — the same team reads both channels.

Before you begin

This page is for customers who already have Pacer Production Scheduler installed. If you're evaluating the product or have a sales question, visitContact instead. For setup guides and FAQs, seeHelp.